Privacy & Data Policy
Last updated: March 2026 • BigConvert SRL • CUI: 50267307
Data Controller
Our Commitment: Transparency is a core value at BigConvert. This document outlines how we collect, process, and protect your data while ensuring full compliance with the EU General Data Protection Regulation (GDPR) and Romanian data protection legislation.
01 Introduction
This Privacy Policy applies to all personal data collected through ovidiugolea.com, bigconvert.com, productxl.com, and any related services, tools, or platforms operated by BIGCONVERT S.R.L. We are committed to protecting your privacy and handling your data in an open and transparent manner. This policy explains what personal data we collect, why we collect it, how we use it, and what rights you have in relation to your data.
02 Data We Collect
We collect the following categories of personal data:
Contact Information
Name, email address, phone number, company name, and website URL — collected when you submit our contact form, request an audit, or engage our services.
Usage & Analytics Data
IP address, browser type, device information, pages visited, time spent, referral source — collected automatically through Google Analytics (G-F20T1DBKG7) and Google Tag Manager (GTM-WFB3LG6R) for website improvement and marketing optimization.
Business Data (Clients Only)
Product feed data, advertising account access, revenue metrics, and campaign performance data — collected and processed solely for the purpose of delivering our marketing and CSS services as agreed in the service contract.
03 How We Use Your Data
We process personal data for the following purposes: to respond to inquiries and audit requests submitted through our contact form (legal basis: legitimate interest); to deliver contracted digital marketing, Google Ads management, CSS, and affiliate marketing services (legal basis: contractual necessity); to improve our website experience and marketing effectiveness through analytics (legal basis: consent via cookies); to comply with legal obligations including tax and accounting requirements under Romanian law (legal basis: legal obligation); to send relevant communications about our services if you have opted in (legal basis: consent).
04 Your Rights Under GDPR
As a data subject under the EU General Data Protection Regulation, you have the following rights:
Right of Access
Request a copy of all personal data we hold about you.
Right to Rectification
Request correction of inaccurate or incomplete personal data.
Right to Erasure
Request deletion of your personal data ("right to be forgotten").
Right to Data Portability
Request your data in a structured, machine-readable format.
Right to Object
Object to processing based on legitimate interest or direct marketing.
Right to Lodge a Complaint
File a complaint with ANSPDCP (Romanian Data Protection Authority).
05 Third-Party Data Processors
We share personal data with the following third-party processors, each operating under their own privacy policies and GDPR-compliant data processing agreements:
Analytics, advertising, campaign management
Contact form submission processing
Marketing and retargeting
06 Cookies
This website uses cookies. Below is a summary of the cookies in use:
| Cookie | Type | Purpose | Duration |
|---|---|---|---|
| _ga | Analytics | Google Analytics unique visitor ID | 2 years |
| _gid | Analytics | Google Analytics session ID | 24 hours |
| _fbp | Marketing | Facebook Pixel tracking | 3 months |
| _gcl_au | Marketing | Google Ads conversion tracking | 3 months |
You can manage cookie preferences through your browser settings. Disabling cookies may affect website functionality.
07 Data Security & Retention
We implement appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. Contact form submissions are retained for 24 months or until the purpose of processing is fulfilled. Client data is retained for the duration of the service agreement plus 5 years as required by Romanian tax and accounting legislation. Analytics data is retained according to the respective platform's default retention settings (Google Analytics: 14 months).
08 Contact & Data Requests
To exercise any of your GDPR rights or for questions about this Privacy Policy, contact us at: BIGCONVERT S.R.L., Șos. Gheorghe Ionescu Sisești nr. 32, Sector 1, București, 013824, România. Website: bigconvert.com | ovidiugolea.com. We will respond to data subject requests within 30 days as required by GDPR. If you are unsatisfied with our response, you may file a complaint with the ANSPDCP (Autoritatea Națională de Supraveghere a Prelucrării Datelor cu Caracter Personal) at dataprotection.ro.